fb222's Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Scope of Application

fb222 is an online betting and casino platform operated for users in Bangladesh. We believe that personal privacy is a fundamental right of every user. This privacy policy ("Policy") determines how fb222 collects, stores, processes, and uses your personal information.

This policy applies equally to fb222's website, mobile version, and all associated digital services. Whether you open an account on our platform, play games, make payments, or contact customer support — this policy remains in effect in every case.

2 What Information We Collect

fb222 collects only the information necessary to provide our services. A description of the information collected is given below:

A. Identity Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address

B. Financial Information

• bKash, Nagad, Rocket, or Upay number
• Bank account details (e.g. Dutch Bangla Bank, BRAC Bank, Islami Bank, etc.)
• Transaction history and amounts

C. Technical Information

• IP address and device type
• Browser type and operating system
• Cookies and session data
• Browsing behavior and click patterns on the platform

D. Gaming Activity Information

• Play history and betting details
• Bonus usage records
• VIP level and rewards-related data

3 Purpose of Data Collection

fb222 uses your personal information for the following purposes:

• Account Management: To create, manage, and keep your account secure.
• Identity Verification: To confirm your age and identity as part of the KYC process.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: To identify excessive gaming and help set limits.
• Fraud Prevention: To identify suspicious activity and ensure platform security.
• Service Improvement: To conduct analysis in order to further improve the user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Sharing and Third Parties

fb222 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

A. Payment Processors

Financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners only as needed to complete transactions. These third parties follow their own privacy policies.

B. Technology and Security Partners

Limited information may be shared with selected technology partners for the technical operation and security of the platform. These partners operate under strict confidentiality agreements.

C. Legal Requirements

If fb222 is legally required to provide information by court order, government directive, or a request from a law enforcement agency, fb222 may supply the information in compliance with applicable law.

5 Data Storage and Security

fb222 takes industry-standard technical and organizational measures to protect your information:

• SSL Encryption: Every data transfer is protected by 256-bit SSL encryption.
• Secure Servers: Data is stored in secured data centers where unauthorized access is controlled.
• Access Control: Only authorized staff can access your information on a need-to-know basis.
• Regular Security Audits: The platform's security measures are regularly tested and updated.
• Password Hashing: Your password is never stored in plain text.

Data is generally retained for a specified period after account closure for legal and financial audit purposes. Once this period ends, the data is securely deleted or anonymized.

6 Cookies Policy

The fb222 platform uses cookies. Cookies are small text files stored on your device that help improve your browsing experience.

The types of cookies we use:

• Essential Cookies: Required for the basic operation of the platform, such as maintaining login sessions.
• Functionality Cookies: Help remember your preferences and language settings.
• Analytics Cookies: Collect information to help us understand how the platform is used and to improve services.
• Security Cookies: Help detect and prevent fraudulent activity.

You can control cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

7 User Rights

As an fb222 user, you have the following rights over your own personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Object to Processing: You may object to the use of your information for a specific purpose.
• Data Portability: You may request your information in a structured, commonly used format.
• Withdrawal of Consent: You may withdraw consent previously given for the processing of your information at any time.

To exercise these rights, contact our customer support team. Send an email to [email protected] or reach us via 24/7 live chat. We provide support in both Bengali and English.

8 Protection of Minors

The fb222 platform is operated for adults aged 21 and over only. We do not intentionally collect any personal information from minors. If we become aware that a minor has opened an account, we immediately close that account and delete the associated information.

If you believe a minor is using fb222, please notify us immediately at [email protected].

9 International Data Transfer

Your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that data protection standards are properly maintained. Appropriate safeguards are in place for transfers of data to third countries, including contractual protection clauses.

10 Changes to the Policy

fb222 may update this privacy policy from time to time. If significant changes are made, we will publish a notice on the platform and inform you by registered email. The date of the most recent update will be noted at the end of the policy. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our customer support team is always ready to answer any of your questions. For information on responsible gaming, please visit our Responsible Gaming page.